In the United States, samples of our products will be sent to you by our US partners, ConvaTec. Please contact ConvaTec using one of the methods below:
Contact us by email: click here
Contact us by mail: ConvaTec Professional Services P.O. Box 5254 Princeton New Jersey 08543-5254
| Contact us by phone: |
CUSTOMER INTERACTION CENTER |
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PHONE: 1-800-422-8811 |
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HOURS: Monday to Thursday |
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8:30 am to 8:00 pm (Eastern time) |
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Friday 8:30 am to 6:00 pm (Eastern time) |
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Saturday 10:00 am to 2:00 pm (Eastern time) |
On-staff nurses and Customer Care professionals.
The Customer Care Team provides clinical and product information and support services. They are also available for professional and individual consumer consultations regarding ConvaTec products and their application.
Among the services provided are:
- Individualized support from health care professionals
- Product consulations to assist with selection as well as the latest techniques
in application
- Educational and support materials
- Referrals to professional resources and retailers
- Reimbursement support - which products are eligible for reimbursement.
EN ESPAÑOL 1-800-422-8811