In the United States, samples of our products will be sent to you by our US partners, ConvaTec. Please contact ConvaTec using one of the methods below:
Contact us by email:
Contact us by mail:
ConvaTec Professional Services P.O. Box 5254 Princeton New Jersey 08543-5254
Contact us by phone:
CUSTOMER INTERACTION CENTER
HOURS: Monday to Thursday
8:30 am to 8:00 pm (Eastern time)
Friday 8:30 am to 6:00 pm (Eastern time)
Saturday 10:00 am to 2:00 pm (Eastern time)
On-staff nurses and Customer Care professionals.
The Customer Care Team provides clinical and product information and support services. They are also available for professional and individual consumer consultations regarding ConvaTec products and their application.
Among the services provided are:
Individualized support from health care professionals
Product consulations to assist with selection as well as the latest techniques in application
Educational and support materials
Referrals to professional resources and retailers
Reimbursement support - which products are eligible for reimbursement.
EN ESPAÑOL 1-800-422-8811